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Frequently Asked Questions

What is a Code Status?
Code status refers to the level of medical interventions a person wishes to have started if their heart or breathing stops. This is discussed with every resident and/or their medical treatment decision maker upon admission. After the discussion the following form is completed and put into the medical chart: Click here to view the Code Status Form

What does Medical Treatment Decision Maker mean?
The Medical treatment decision maker is either the resident themselves or a surrogate decision maker who are advocates for incompetent residents. If a resident is unable to make decisions or decide for themselves about personal health care, someone else must provide direction in decision-making, as the surrogate decision-maker.
Click here to view the Medical Treatment Decision Maker Form

Do we have to bring in a TV and is cable TV offered?
Televisions are available for viewing of basic cable stations in the dining / day rooms of each floor. Televisions have been installed for each bed in the Facility also with basic cable stations available.

Is telephone service offered?
Bedside telephones are available for each resident.  All resident phones are programmed to place local calls only.  In order to place a long distance call, the resident may use either a calling card or place a collect call.  Cell phones are acceptable.

What kind of furniture can I bring in?
Personal furniture is limited to the available space in the room that is being occupied. For safety concerns everything brought in must be inspected by our maintenance staff and interdisciplinary team prior to being placed in the room. Each room includes the bed, TV, over bed table, night stand, wardrobe, and visiting / resident chairs. Please refer to our Room Decor Policy for full details but keep in mind we will work with you to accommodate your needs.

What are the visiting hours?
We encourage family and friends to visit. Due to resident’s personal needs, we recommend visiting between the hours of 10:00 a.m. and 8:00 p.m.  The ideal visit is a predetermined one with your loved one. This avoids a conflict with their in-house activities such as therapy, and gives the recipient something to look forward too. However, all visits are always welcome. When children visit they must be accompanied by an adult at all times.

Can we bring in food?
Yes. Food brought in to the residents should be limited to portions that can be consumed during the visit with family or friends. Cookies, candy, or individual snacks should be in covered plastic or tin containers. Many residents have therapeutic diets ordered by their physicians. Please check with the RN or LPN to ensure food brought in is compatible with the resident’s therapeutic diet.

Can we bring in a pet during visits?
Yes. All incoming pets must visit with the resident and visitor/family member in the lobby or the family area on first floor to maintain the safety, health, and well being of our residents. Pets must be on a leash at all times, clean, free of fleas, on good behavior, and have proof of rabies shots / license.

Can I bring in flowers or balloons?
Due to allergies latex items, including latex balloons, are not allowed. Flowers are allowed in every area except our memory care unit. We ask that you do not bring in Poinsettia’s due to the danger they present to our in-house pets.

Preparation for Emergency Situations like storms, power outage, etc?
click here to read more


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